Refund & Cancellation Policy

Welcome to Appocrat.me, operated by Appocrat E Learning (FZE) ("Company", "we", "our", "us"). This Refund and Cancellation Policy outlines the terms under which refunds and cancellations may occur. By using our Services, you agree to the terms outlined in this policy.

1. Refund Policy

We are committed to ensuring customer satisfaction. If, for any reason, you are not fully satisfied with your purchase, our refund policy is as follows:

• Refunds will be processed through the Original Mode of Payment.
• Refunds will be completed within 10 to 45 days, depending on the issuing bank of the credit card used during the transaction.
• Customers must request a refund by contacting our support team at support@appocrat.me within the applicable period for their order.

2. Cancellation Policy

We understand that circumstances can change, and you may need to cancel your services. Our cancellation policy is as follows:

• Customers can cancel their requested services within 24 hours of purchase.
• Refunds for canceled services will be processed back to the original payment solution used during the transaction.
• Please allow up to 45 days for the refund transfer to be completed.

For any further inquiries, please contact our support team at support@appocrat.me.